Notice: Patient Information Potentially Compromised
For more information, call 1-800-336-7717
HealthTexas Provider Network ("HealthTexas"), an affiliate of Baylor Health Care System ("BHCS"), is posting this notice regarding certain patients' health information at Cardiovascular Consultants of North Texas ("CCNT"), a part of HealthTexas Provider Network in Dallas, Texas.
On May 5, 2012, HealthTexas was made aware that a former Information Services (IS) employee of BHCS had accessed the CCNT computer system, which contains patient health information, to perform a function that generated patient appointment reminder calls because he had not transitioned that duty to anyone else before he resigned. The former employee performed this activity routinely for HealthTexas when he was employed by BHCS, but continued to perform this function even after his employment ended from March 17, 2012 to May 11, 2012. HealthTexas initiated the process to terminate the individual's access after learning of the continued access.
All patients whom HealthTexas has identified as being potentially affected are being notified via a personal letter. At this time, we have no reason to believe that this information has been further used or disclosed; however, out of an abundance of caution, we recommend that patients potentially affected by this incident review their insurance explanation of benefit statements ("EOBs") for any unfamiliar activity. As a result of this investigation, the former employee's access to the CCNT computer system was terminated, and procedures were enhanced to remove such access more timely when employees leave their position.
If you have questions regarding this incident, please call toll free at 1-800-336-7717, between the hours of 9:00 am and 5:00 pm, Monday through Friday.
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